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The benefits of really listening to positive feedback

The benefits of really listening to positive feedback

by Steve | Sep 3, 2020 | Reputation Marketing for Businesses

I’ve written a lot about reviews – the great ones, the good ones, and dreadful ones. I’ve written about their appeal to consumers and the many benefits they hold for businesses. In this industry I fully admit that I am learning all the time and new...
Covid-19 series 2 – yeah, nah

Covid-19 series 2 – yeah, nah

by Steve | Aug 26, 2020 | Reputation Marketing for Businesses, Tips for Home Owners

So, we are almost at the end of series 2 of Lockdown and the reviews aren’t quite as positive as series 1. Where the first series created a sense of connection and togetherness against a formidable foe, resulting in a finale of real triumph and shared...
Reputations are too valuable to be left unchecked online

Reputations are too valuable to be left unchecked online

by Steve | Aug 19, 2020 | Reputation Marketing for Businesses, Tips for Home Owners

Working in the reviews industry is never light on surprises and constantly provides proof of what a diverse and incredible species human beings are. At their core reviews are stories, tales and observations of experiences with products and services. They can be dry,...
The benefits of the unreasonable negative review

The benefits of the unreasonable negative review

by Steve | Aug 12, 2020 | Reputation Marketing for Businesses, Tips for Home Owners

I read an interesting article online recently that confirmed many of the things I already thought about a particular kind of negative review – the unreasonable one – and how useful and powerful they are for the businesses that receive them.  The study, to...
Tipping our hats to the no cowboys

Tipping our hats to the no cowboys

by Steve | Aug 5, 2020 | Reputation Marketing for Businesses, Tips for Home Owners

There are some professions that get a rough deal  – that are perceived by some in negative ways because of past experiences or through word of mouth. Tradespeople are one such sector and in my opinion the vast majority of them would have to be some of the most...
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