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Kiwi leadership grabs global attention

Kiwi leadership grabs global attention

by Steve | May 20, 2019 | Reputation Marketing for Businesses, Tips for Home Owners

Now that the Australian election is done and dusted and Scott Morrison and the Liberal/National coalition returned to power, it’s a good time to pay some attention to a story that emerged a few weeks ago, regarding our cousins across the ditch and their...
Boeing has a lot to do to restore trust

Boeing has a lot to do to restore trust

by Steve | Apr 30, 2019 | Reputation Marketing for Businesses

For decades, Boeing has been a leading light in the aviation industry, with a focus on technological advancement,, efficiency and safety. But in the past six months it has struck a potentially devastating issue with one of its aeroplanes after two fatal crashes that...
Great businesses deserve great customers

Great businesses deserve great customers

by Steve | Apr 23, 2019 | Reputation Marketing for Businesses, Tips for Home Owners

I was talking to a business owner the other day, and he was telling me about a recent experience where he had sighted a job and gave a customer a verbal quote. This ‘lead’ had come from a jobs board site and he costed the job and gave an estimate, that he...
The reputation economy

The reputation economy

by Steve | Apr 3, 2019 | Reputation Marketing for Businesses, Tips for Home Owners

I was reading an article recently that discussed the exchange between raters and businesses and cited a paper by a marketing academic, who referred to it as ‘the reputation economy,’ and while that term has been around for a few years now, it got me...
“Consumers don’t want to be guinea pigs”

“Consumers don’t want to be guinea pigs”

by Steve | Mar 25, 2019 | Reputation Marketing for Businesses, Tips for Home Owners

Presentation is everything and more and more, online consumers are looking for particular things when they search for products and services online. If they don’t see what they are looking for, then they are moving on to another business and product. For...
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