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Consumers expect to see challenging reviews – embrace them!

Consumers expect to see challenging reviews – embrace them!

by Steve | Dec 27, 2020 | Reputation Marketing for Businesses

For some businesses owners, challenging reviews are a huge obstacle and sometimes end up being a stumbling block that they just can not get past. While there is obviously a human element to dealing with and accepting criticism – fair or unfair – there are...
Picking a restaurant because of a negative review

Picking a restaurant because of a negative review

by Steve | Nov 6, 2018 | Reputation Marketing for Businesses, Tips for Home Owners

Earlier this year I was in Christchurch and was looking for a diner to eat breakfast at. Christchurch has a number of great breakfast diners and I wanted to find one I hadn’t been to before. So, I Googled it and there were a few options – all not too far away and all...

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